Publication Date
2025
Document Type
Dissertation/Thesis
First Advisor
Tanzillo, Tanya
Degree Name
DNP (Doctor of Nursing Practice)
Department
School of Nursing
Abstract
Abstract
Background: Patients receiving high-toxicity chemotherapy are at risk for post-infusion complications, which can result in unplanned hospital visits or admissions. Structured post-infusion follow-up may improve symptom management and reduce these events.
Local Problem: At North Region hospital, the 30-day post-infusion revisit rate was 31%, substantially exceeding the national average of 14.7%. A pilot program launched in 2021 reduced hospital visits by 7%; however, following its discontinuation due to staffing shortages and inadequate data collection, the rate subsequently increased, underscoring the need for sustainable interventions.
Methods: A quality improvement project was conducted in two, ten weeks phases. Phase 1 included a standard post-infusion office visit within seven days, while Phase 2 incorporated structured post-infusion follow-up call using the LACE Index for risk stratification and a standardized symptom assessment questionnaire. Hospital visits and admissions were tracked manually and through the OP35 quality measure.
Interventions: Phase 1 implemented a seven-day post-infusion visit. Phase 2 added a three-day follow-up phone call with the LACE Index and internal oncology department questionnaire to identify high-risk patients for urgent appointments prior to 7-day post infusion visit.
Results: Hospital visits remained low post-intervention, while hospital admissions increased, and follow-up process adherence was moderate with variability for high-risk patients.
Conclusion: Structured post-infusion follow-up is feasible and may enhance early symptom detection. Future projects should expand to include all chemotherapy regimens and integrate automated alerts to improve workflow adherence and sustainability.
Recommended Citation
Metropulos, Judy, "Reducing Acute Care Visits in Oncology: A Pilot Quality Improvement Project" (2025). Doctor of Nursing Practice Scholarly Projects. 17.
https://huskiecommons.lib.niu.edu/nursinghealthstudies-doctornursingpractice/17
