Publication Date

1968

Document Type

Dissertation/Thesis

First Advisor

Hackamack, Lawrence C. (Lawrence Carroll), 1921-||Green, Gerald G.

Degree Name

M.S. (Master of Science)

Legacy Department

Department of Management

LCSH

Production management--Data processing

Abstract

The purpose of the study was to investigate the effects upon productive repair operations in a large manufacturing and service communication company located in northern Illinois through the introduction of a heuristic repair scheduling approach to an existing computerized repair scheduling technique. The investigation was managed by the means of a data comparison study. Equal periods of time were appointed to compare results information of preselected indices while each of the scheduling techniques, computerized and heuristic, were being utilized. The indices preselected for the comparison analysis were measurements which could be extracted from existing data being used by Company X, and were: 1. Percentage of productive hours realized when compared with hours scheduled. 2. Results of forecasting repair expenditures. 3. Results of forecasting new purchases. 4. Number of hours not satisfied but scheduled. 5. Percentage of items not returned for repair as predicted. 6. Percentage of items which were uneconomical to repair. The comparison results indicated and it was recommended that the heuristic scheduling should be installed at Company X's location in which the study was performed.

Comments

Includes bibliographical references.||Includes illustrations.

Extent

53 pages

Language

eng

Publisher

Northern Illinois University

Rights Statement

In Copyright

Rights Statement 2

NIU theses are protected by copyright. They may be viewed from Huskie Commons for any purpose, but reproduction or distribution in any format is prohibited without the written permission of the authors.

Media Type

Text

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