Date of Degree

2024

Degree Name

Ed.D. (Doctor of Education)

Department

Department of Counseling and Higher Education (CAHE)

Director

Hu, Xiaodan

Committee Members

Mac, Jacqueline; Hutchings, Quortne

Keywords

Disability, higher education, online course, accessibility, COVID-19, community college, disabled students, sense of belonging, equity

Abstract

ABSTRACT

A QUALITATIVE CASE STUDY OF DISABLED STUDENTS’

EXPERIENCES WITH ONLINE COURSE ACCESSIBILITY

DURING THE COVID-19 PANDEMIC

Jason Altmann, Ed.D.

Department of Counseling and Higher Education

Northern Illinois University, 2024

Xiaodan Hu, Director

This dissertation presents a qualitative case study exploring the experiences of disabled students with online course accessibility during the COVID-19 pandemic. The study investigates how the abrupt shift to online learning impacted the accessibility of educational materials and support services for disabled students in a large, suburban community college.

Critical Disability Theory (CDT) framework was utilized to guide interview questions and explore the connection between the initial reaction of disabled students upon realizing an online course is inaccessible, disabled students’ interactions with the faculty, and the impact of online course accessibility on disabled students’ sense of belonging at the college. Data was analyzed using the elements of CDT as frames of inquiry. Data was collected through semi-structured interviews with disabled students, focusing on their perceptions, challenges faced, and sense of belonging during this unprecedented period.

Findings underscored significant barriers encountered, including technological accessibility, need for faculty training on developing accessible online courses and materials, and need for institutional investment in creating readily accessible online courses. The study highlights the recommended measures for higher education institutions to invest in, such as implementing a policy for creating readily accessible online courses in compliance with existing disability rights laws, and offering professional development opportunities on designing accessible online courses and content for the faculty members.

Publisher

Northern Illinois University

Rights Statement

In Copyright

Rights Statement 2

NIU theses and dissertations are protected by copyright. They may be viewed from Huskie Commons for any purpose, but reproduction or distribution in any format is prohibited without the written permission of the authors, unless otherwise indicated.

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.