Publication Date

1-1-2010

Document Type

Dissertation/Thesis

First Advisor

Chen, Gary

Degree Name

B.S. (Bachelor of Science)

Legacy Department

Department of Industrial and Systems Engineering

Abstract

The purpose of this project is to help improve E.R. operations, by minimizing patient wait times and utilizing resources fully and properly. One of the biggest issues in an ER is effectively serving all patients quickly without over burdening the human resources of the system. To do so staff must be utilized correctly, patients prioritized, and processes optimized and balanced within the system. However, many hospitals have very little data on actual times within the system or a true understanding of where delays occur. The project will seek to both determine what processes in the hospital are most detrimental to patient wait times along with giving the hospital recommendations on how to improve wait times and resource utilization. Ultimately the goal is for a system that will allow them to better serve their patients.

Comments

Includes bibliographical references.

Extent

20 unnumbered pages

Language

eng

Publisher

Northern Illinois University

Rights Statement

In Copyright

Rights Statement 2

NIU theses are protected by copyright. They may be viewed from Huskie Commons for any purpose, but reproduction or distribution in any format is prohibited without the written permission of the authors.

Media Type

Text

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