Publication Date

2025

Document Type

Dissertation/Thesis

First Advisor

Sikapokoo, Grace

Degree Name

M.A. (Master of Arts)

Legacy Department

Department of Communication

Abstract

This thesis explores how Generation Z college students at Northern Illinois University (NIU) understand, negotiate, and express academic expectations and experiences, particularly concerning their sense of academic entitlement. Drawing from semi-structured interviews with 20 full-time undergraduate students across diverse academic disciplines, this qualitative study employed Braun and Clarke’s (2006) six-phase thematic analysis approach to identify patterns in students’ perspectives on grades, effort, and faculty relationships. The findings reveal detailed tensions between students’ desire for recognition of effort and their awareness of institutional standards of academic merit. Participants shared insights into classroom interactions, grading policies, use of campus resources, and the emotional labor involved in managing academic disappointment. This study contributes to ongoing conversations in instructional communication and higher education policy by providing a deeper understanding of how Gen Z students define success, fairness, and engagement in an evolving academic environment.

Extent

74 pages

Language

en

Publisher

Northern Illinois University

Rights Statement

In Copyright

Rights Statement 2

NIU theses are protected by copyright. They may be viewed from Huskie Commons for any purpose, but reproduction or distribution in any format is prohibited without the written permission of the authors.

Media Type

Text

Included in

Communication Commons

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