M.S. (Master of Science)
Department of Family, Consumer, and Nutrition Sciences
Life care communities--Employees--Attitudes; Life care communities--Management--Public opinion; Food service employees--Attitudes; Food service management--Public opinion; Customer satisfaction
Jatis, Marti, "Employees' perceptions of management's commitment to quality service in continuing-care retirement communities" (2002). Graduate Research Theses & Dissertations. 2866.
vii, 69 pages
Northern Illinois University
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