Employees' perceptions of management's commitment to quality service in continuing-care retirement communities

Author

Marti Jatis

Publication Date

2002

Document Type

Dissertation/Thesis

Degree Name

M.S. (Master of Science)

Legacy Department

Department of Family, Consumer, and Nutrition Sciences

LCSH

Life care communities--Employees--Attitudes; Life care communities--Management--Public opinion; Food service employees--Attitudes; Food service management--Public opinion; Customer satisfaction

Comments

Includes bibliographical references (pages [51]-53)

Recommended Citation

Jatis, Marti, "Employees' perceptions of management's commitment to quality service in continuing-care retirement communities" (2002). Graduate Research Theses & Dissertations. 2866.
https://huskiecommons.lib.niu.edu/allgraduate-thesesdissertations/2866

Extent

vii, 69 pages

Language

eng

Publisher

Northern Illinois University

Rights Statement

In Copyright

Rights Statement 2

NIU theses are protected by copyright. They may be viewed from Huskie Commons for any purpose, but reproduction or distribution in any format is prohibited without the written permission of the authors.

Media Type

Text