A cultural competency training model for the public health workforce : public health cares

Hana E. Hinkle

Committee members: Chang, Linda; Geiger, Sarah.||Advisor: Block, Derryl.||Includes bibliographical references.

Abstract

Cultural competency training (CCT) programs are often used to train healthcare providers on the cultural needs and related healthcare disparities of patients. However, the current literature does not provide standardized best practice methods for CCT implementation, and CCT content is not consistent within healthcare disciplines and/or across disciplines (Beck & Boulton, 2012; Betancourt, Green, Carrillo, & Owusu Ananeh-Firempong, 2016; Crandall, George, Marion, & Davis, 2003; Lie, Lee-Rey, Gomez, Bereknyei, & Braddock, 2011). Additionally, current training programs do not typically address other factors of culturally appropriate care delivery in practice, such as provider bias. Current training programs also lack evaluation standards to effectively assess CCT interventions. The purpose of this research was to develop, pilot and evaluate a CCT training program. This research was completed in multiple phases and included the development of an assessment tool for the training, testing the validity and reliability of the assessment tool, implementing a newly developed CCT intervention and assessing the effects of the CCT related to the knowledge/awareness and attitudes/engagement of participants.