Business process improvement tools can help an equipment financing company to work smarter and more efficiently and to drive down its costs of doing business. Interviews with executives in 30 firms show how these tools improve three stages of organizational change: diagnosis, improvement, and learning.
Gowen, Charles R. II and Johnson, James M., "Business process improvement: A key to equipment financing company competitiveness" (2011). Faculty Peer-Reviewed Publications. 925.
Department of Management