Document Type

Article

Media Type

Text

Abstract

Business process improvement tools can help an equipment financing company to work smarter and more efficiently and to drive down its costs of doing business. Interviews with executives in 30 firms show how these tools improve three stages of organizational change: diagnosis, improvement, and learning.

Publication Date

1-1-2011

Department

Department of Management

ISSN

0740-008X

Language

eng

Rights Statement

In Copyright

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