Author

Laura Deutsch

Publication Date

1-1-2001

Document Type

Dissertation/Thesis

First Advisor

Marchewka, Jack T.

Degree Name

B.S. (Bachelor of Science)

Department

Department of Operations Management and Information Systems

Abstract

The purpose ofthis study is to develop a framework to support project teams by looking into knowledge management and the learning cycle. Knowledge management's main objective is to capture, organize, and share what members of the organization know. The payoffs of effective knowledge management include fewer mistakes, less redundancy, quicker problem solving, better decision-making, reduced research, and improved end results. The learning cycle has been used to describe how people learn. Several different models are discussed and the basic concepts include understanding an experience or framing a project, planning what you need to learn, acting on the plans or getting what you need, and finally learning, reflecting, evaluating , and gaining understanding. This study involved action learning within a project team. I concluded the most effective way to work through the learning cycle and record the steps, along with the lessons learned. I also proposed that the use of the Lotus Notes/Domino platform along with the "Raven" suite to be the most effective for project teams and knowledge management.

Comments

Includes bibliographical references.

Extent

22 pages

Language

eng

Publisher

Northern Illinois University

Rights Statement

In Copyright

Rights Statement 2

NIU theses are protected by copyright. They may be viewed from Huskie Commons for any purpose, but reproduction or distribution in any format is prohibited without the written permission of the authors.

Media Type

Text

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