Publication Date

1-1-2003

Document Type

Dissertation/Thesis

First Advisor

Russo, Nancy L.

Degree Name

B.S. (Bachelor of Science)

Department

Department of Operations Management and Information Systems

Abstract

The present study is an analysis of Cap Gemini Ernst and Young's Knowledge Management (KM) System from a user based perspective. The willingness of users to adopt CGEY's KM system was examined, using the five factors identified by Roger's Theory of Diffusion of Innovation. Adoption of CGEY's KM system encompasses the concept of getting users to willingly contribute their own knowledge and use others' and therefore establishing a knowledge sharing culture. In addition to investigating Roger's theory, the user's perspective was used to determine the validity of Pollard's study that identifies four key factors that are critical to the success in establishing a knowledge sharing culture.

Comments

Includes bibliographical references.

Extent

22 pages

Language

eng

Publisher

Northern Illinois University

Rights Statement

In Copyright

Rights Statement 2

NIU theses are protected by copyright. They may be viewed from Huskie Commons for any purpose, but reproduction or distribution in any format is prohibited without the written permission of the authors.

Media Type

Text

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