Tallon, William J.
B.S. (Bachelor of Science)
Department of Operations Management and Information Systems
EDI, the exchange of business documentation in a structured machine-processable form, has changed the way industry interacts. Paper, at one time the only way to communicate and document anything, can be eliminated. Information can be managed and handled in an optimal manner, and used to change the relationships established in industry. Implementation is as easy as connecting with a third party network or as involved as developing in-house EDI software. EDI is helping companies manage inventory and logistics systems. All improvements gained by EDI benefit the final customers, and when the customer wins, the contributing companies win. By listening to the requests of important customers and responding to them, EDI provides companies a competitive advantage. EDI is cutting costs, enhancing business activity, improving reengineering efforts and quality measures, and amplifying business partnerships.
Rodriguez, Ivette, "The impact of electronic data interchange on supplier/customer relationships in industry" (1994). Honors Capstones. 1200.
Northern Illinois University
Rights Statement 2
NIU theses are protected by copyright. They may be viewed from Huskie Commons for any purpose, but reproduction or distribution in any format is prohibited without the written permission of the authors.