Connecting Law Enforcement and Emergency Department Providers to Improve Access to Mental Health Services

Author ORCID Identifier

Kari Hickey:https://orcid.org/0000-0001-9565-7360

Carol Walther:https://orcid.org/0000-0001-5433-7950

Publication Title

Journal of Psychosocial Nursing and Mental Health Services

ISSN

2793695

E-ISSN

44013

Document Type

Article

Abstract

An electronic survey was sent to local law enforcement agencies and hospital emergency department (ED) staff to assess communication processes when law enforcement brings individuals in mental health crisis to the ED. Law enforcement and ED staff view HIPAA/privacy concerns as barriers to communication. Law enforcement believed that communication needs to be improved, whereas ED staff believed they communicated well with law enforcement. Although both groups noted a need for more mental health services in the community, law enforcement noted they wanted more communication as to the disposition of the individuals they bring to the ED. There are areas for improvement in communication between law enforcement and ED staff when receiving a patient in mental health crisis. Psychiatric–mental health nurses are an integral part in transition-ing individuals in mental health crisis in the ED to the appropriate level of care. Effective communication between ED staff and law enforcement will benefit all involved.

First Page

24

Last Page

30

Publication Date

8-1-2020

DOI

10.3928/02793695-20200624-02

PubMed ID

32609855

Department

School of Nursing; Department of Sociology; Department of Psychology

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