Publication Date

Spring 4-30-2023

Document Type

Student Project

First Advisor

Schatteman, Alicia

Degree Name

B.A. (Bachelor of Arts)


Center for Nonprofit and NGO Studies


The purpose of this research paper is to look at the effectiveness of programs that are funded by the organization INC Mental Health Alliance, which will be referred to as INCMHA. INCMHA-funded agencies provide services to seven townships of Aurora, Batavia, Big Rock, Blackberry, Kaneville, Sugar Grove, and Virgil. Part of their goal is to provide mental, intellectual, and developmental health free of charge or at a reduced rate to provide a system of care to the members of these townships. This study seeks to explore one of INCMHA’s funded agencies and determine, based on their outcome data and evaluation practices if their services are effectively meeting the needs of their communities. To do this, the data of the INCMHA-funded agency, referred to as Agency 1, will be looked at comparatively between Financial Years (FY) 2021 and 2022. The quarterly outcomes for FY 2021 and FY 2022 will be numerically measured and compared against the other year while also taking the Agency 1’s standard evaluation practice, if applicable, to provide additional knowledge that may affect the effectiveness of Agency 1 and their programs. Through this study, we can determine that Agency 1 does successfully meet the needs of their community through exceptional quarterly reports, even through the difficult time of COVID-19 restrictions.