Publication Date

Spring 4-24-2022

Document Type

Student Project

First Advisor

Schatteman, Alicia

Degree Name

B.A. (Bachelor of Arts)


Center for Nonprofit and NGO Studies


Nonprofit programs have been drastically changed by the COVID-19 pandemic, particularly for animal shelters. There has been some short term- benefits but these changes cause downfalls in the long term. This research project surveys how animal shelter workers in DeKalb Illinois examined their shelters’ current response to COVID- 19 as well as how they believe the pandemic will impact the future of programming and operations at their shelter. To determine the impact the pandemic has had on shelter programs this research is a case study on Tails Humane Society in DeKalb Illinois. This was done through an in-depth interview with the Executive Director, Michelle Groeper and Program Director, Leah Enderle, that asks questions regarding how they balanced increased need with the limit of face-to-face interaction. The result of this study is that operations of nonprofit programs did not change drastically on a day-to-day basis. However, changes in Center for Disease Control guidelines had the most impact on their operations, and even required the Tails Humane Society to temporarily close. A key factor of this is the trust they had in their staff and community to operate in a safe and healthy manner. There are implications to this research. The research may differ based on the location and community, as there are different regulations and needs to take into account. Based on this information it can be determined that this study can lead to further research.