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Publications from 2022

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Bridging Two Tales of Engagement: A Meta-Analytic Review of Employee Engagement and Customer Engagement in Service Contexts, Eric J. Michel, Kristina K. Lindsey-Hall, Sven Kepes, Ji (Miracle) Qi, Matthew R. Leon, Laurence G. Weinzimmer, and Anthony R. Wheeler, Department of Management

Submissions from 2020

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When less is more: the downside of customer knowledge sharing in new product development teams, Yihui Tang and Datelina Marinova

Submissions from 2019

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The Role of Mindfulness in Response to Abusive Supervision, Larissa K. Barber and James P. Burton

Submissions from 2018

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The mediating effect of embeddedness on the relationship between internal employability and career satisfaction, K.Övgu Çakmak-Otluoğlu and James P. Burton

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Going green to be morally clean: An examination of environmental behavior among materialistic consumers, Yihui Tang and Christian Hinsch

Submissions from 2017

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A self-regulatory perspective of work-to-home undermining spillover/crossover: Examining the roles of sleep and exercise, Larissa K. Barber, Shannon G. Taylor, James P. Burton, and Sarah F. Bailey

Submissions from 2016

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A better way of managing major risks, Philip Bromiley and Devaki Rau

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Missing the point of the practice-based view, Philip Bromiley and Devaki Rau

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Social, behavioral, and cognitive influences on upper echelons during strategy process, Philip Bromiley and Devaki Rau

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My family made me do it: A cross-domain, self-regulatory perspective on antecedents to abusive supervision, Stephen H. Courtright, Richard G. Gardner, Troy A. Smith, Brian W. McCormick, and Amy E. Colbert

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Misfit and milestones: structural elaboration and capability reinforcement in the evolution of entrepreneurial top management teams, Amanda J. Ferguson, Cohen. Lisa E., M. Diane Burton, and Christine M. Beckman

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Retail knockoffs: Consumer acceptance and rejection of inauthentic retailers, Mark S. Rosenbaum, Mingming Cheng, and IpKin Anthony Wong

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Linking abusive supervision to employee engagement and exhaustion, Melinda L. Scheuer, James P. Burton, Larissa K. Barber, Lisa M. Finkelstein, and Christopher P. Parker

Submissions from 2015

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Operations management and the resource based view: another view, Philip Bromiley and Devaki Rau

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The role of job embeddedness in the relationship between bullying and aggression., James P. Burton

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An Overview of Investor Sentiment in Stock Market, Amy Chang, Shaokun Yu, Alan Reinstein, and Natalie T. Churyk

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Brand spillover effects within a sponsor portfolio: the interaction of image congruence and portfolio size, Joe Cobbs, Mark D. Groza, and Gregg Rich

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Customer–company identification and the effectiveness of loyalty programs, Jun Kang, Thomas Brashear Alejandro, and Mark D. Groza

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Interviewee Selection Test and Evaluator Assessments of General Mental Ability, Emotional Intelligence and Extraversion: Relationships with Structured Behavioral and Situational Interview Performance, Donald Kluemper, Benjamin McLarty, Terrence R. Bishop, and Anindita Sen

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Construction of Heterogeneous Conjoint Choice Designs: A New Approach, Qing Liu and Yihui Tang

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Marketing tourism and hospitality products worldwide: Introduction to the special issue, Drew Martin, Mark S. Rosenbaum, and Sunny Ham

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When Sales and Marketing Align: Impact on Performance, Robert M. Peterson, Geoffrey L. Gordon, and Vijaykumar Krishnan

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When sales and marketing align: impact on performance, Robert M. Peterson, Geoffrey L. Gordon, and Vijaykumar Krishnan Palghat

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Promoting Problem-Based Learning in Retailing and Services Marketing Course Curricula with Reality Television, Mark S. Rosenbaum, Mauricio Losada Otalora, and Germán Contreras Ramírez

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If you install it, will they use it? Understanding why hospitality customers take “technological pauses” from self-service technology, Mark S. Rosenbaum and IpKin Anthony Wong

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Cracking but not breaking: Joint effects of faultline strength and diversity climate on loyal behavior, Chung Yunhyung, Liao Hui, Susan E. Jackson, Mahesh Subramony, Saba Colakoglu, and Jiang Yuan

Submissions from 2014

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Understanding internal, external, and relational attributions for abusive supervision., James P. Burton, Shannon G. Taylor, and Larissa K. Barber

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Do Variations in the Strength of Corporate Governance Still Matter? A Comparison of the Pre- and Post-regulation Environment, Nancy Harp, Mark Myring, and Rebecca T. Shortridge

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Competency Modeling in an Undergraduate Management Degree Program, Sarah J. Marsh and Terrence R. Bishop

Submissions from 2013

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Transformative service research: An agenda for the future, Laurel Anderson, Amy L. Ostrom, Canan Corus, Raymond P. Fisk, Andrew S. Gallan, Mario Giraldo, Martin Mende, Mark Mulder, Steven W. Rayburn, Mark S. Rosenbaum, Kunio Shirahada, and Jerome D. Williams

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Building Ethical Leaders: A Way to Integrate and Assess Ethics Education, Ann Dzuranin, Rebecca T. Shortridge, and Pamela Smith

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The Evolution of Social Media in Equipment Finance, James M. Johnson and Suzanne E. Henry

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Interim succession: Temporary leadership in the midst of a perfect storm, Christine H. Mooney, Matthew Semadeni, and Idalene F. Kesner

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Employee reactions to job insecurity in a declining economy: A longitudinal study of the mediating role of job embeddedness., Wendy M. Murphy, James P. Burton, Stephanie C. Henagan, and Jon P. Briscoe

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One-to-One and One-to-Many Business Relationship Marketing: Toward a Theoretical Framework, Mihai Niculescu, Collin R. Payne, and Vijaykumar Krishnan

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Could the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 be Helpful in Reforming Corporate America? An Investigation on Financial Bounties and Whistle-Blowing Behaviors in the Private Sector, Kelly Pope and Chih-Chen Lee

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Motivation and ability in the decision to acquire, Derek Ruth, Dinesh N. Iyer, and Barton M. Sharp

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Domain 3: Situation Analysis, Yihui Tang

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On Optimal Designs for Nonlinear Models: A General and Efficient Algorithm, Min Yang, Stefanie Biedermann, and Yihui Tang

Submissions from 2012

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Supervisor Workplace Stress and Abusive Supervision: The Buffering Effect of Exercise, James P. Burton, Jenny M. Hoobler, and Melinda L. Scheuer

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Supervisor workplace stress and abusive supervision: The buffering effect of exercise., James P. Burton, Jenny M. Hoobler, and Melinda L. Scheuer

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The training of sales managers: current practices, Geoffrey L. Gordon, C. David Shepherd, Brian Lambert, Rick E. Ridnour, and Dan C. Weilbaker

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How negative affectivity moderates the relationship between shocks, embeddedness and worker behaviors, Brooks C. Holtom, James P. Burton, and Craig D. Crossley

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We may have hired Dr. Jekyll, but we ended up with Mr. Hyde, Idalene F. Kesner and Christine H. Mooney

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Optimal Resource Allocation with Time-varying Marketing Effectiveness, Margins and Costs, Kalyan Raman, Murali K. Mantrala, Shrihari Sridhar, and Yihui Tang

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Social Media's Influence on Business-To-Business Sales Performance, Michael Rodriguez, Robert M. Peterson, and Vijaykumar Krishnan

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An Exploratory Examination of Antecedents to Software Piracy: A CrossCultural Comparison, Andrew J. Setterstrom, John M. Pearson, and Hassan Aleassa

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Direct Marketing and Distribution: The Case of Redbox, Brian A. Vander Schee, Timothy W. Aurand, Jennifer Iacovelli, Jerry Jednoroz, Jeffrey Bergren, Lisa Keller, and Matthew Taylor

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The Measurement of Strategic Orientation and Its Efficacy In Predicting Financial Performance, Laurence G. Weinzimmer, Jennifer Robin, and Eric J. Michel, Department of Management

Submissions from 2011

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Aggressive reactions to abusive supervision: The role of interactional injustice and narcissism, James P. Burton and Jenny M. Hoobler

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When Research Setting is Important: The Influence of Subordinate Self-Esteem on Reactions to Abusive Supervision, James P. Burton, Jenny M. Hoobler, and Mary C. Kernan

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Investing in Accounting: A Call for Professional Involvement in Higher Education, Chun-Chia Chang, Mark Landis, and Shaokun Carol Yu

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Business process improvement: A key to equipment financing company competitiveness, Charles R. Gowen II and James M. Johnson

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Perceived Organizational Motives and Consumer Responses to Proactive and Reactive CSR Authors, Mark D. Groza, Mya R. Pronschinske, and Matthew Walker

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The Effect of New Accounting Rules on Capital Leases: A Study of Current Reporting Practices, James M. Johnson and Natalie T. Churyk

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Internationalizing Sales Research: Current Status, Opportunities, and Challenges, Nikolaos G. Panagopoulos, Nick Lee, Ellen Bolman Pullins, George J. Avlonitis, Pascal Brassier, Paolo Guenzi, Anna Humenberger, Piotr Kwiatek, Terry W. Loe, Eliana Oksanen-Ylikoski, Robert M. Peterson, Beth Rogers, and Dan C. Weilbaker

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The Bricks That Build the Clicks: Newsroom Investments and Newspaper Online Performance, Yihui Tang, Shrihari Sridhar, Esther Thorson, and Murali K. Mantrala

Submissions from 2010

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The buffering effects of job embeddedness on negative shocks., James P. Burton, Brooks C. Holtom, Chris J. Sablynski, Terence R. Mitchell, and Thomas W. Lee

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It's a Matter of Principle: The Role of Personal Values in Investment Decisions, William R. Pasewark and Mark E. Riley

Submissions from 2009

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Business process improvement in equipment finance, Charles R. Gowen II and James M. Johnson

Submissions from 2008

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Establishing a high-technology knowledge transfer network: The practical and symbolic roles of identification, Edward U. Bond III, Mark B. Houston, and Yihui Tang

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Linking justice, performance, and citizenship via Leader-Member Exchange, James P. Burton, Chris J. Sablynski, and Tomoki Sekiguchi