Publication Date


Document Type


First Advisor

Green, Gerald G.||Novak, Ralph S.

Degree Name

M.S. (Master of Science)

Legacy Department

Department of Management


Chemical plants--Management


The main problem considered by the study was to determine the training needs of the XYZ plant chemical process Operators and Foremen. Two subproblems, those of comparing the responses of the Operators with those of the Foremen and of the Supervisors were also considered. The data for the study was obtained from a questionnaire survey of all plant Operators, Foremen, and Supervisors. Of the 185 questionnaires sent out, 103 replies were received, a return of 56 percent. The results revealed a significant interest in formal training among the respondents. The responses indicated the need for Operator training in the areas of safety, basic terms and definitions, instruments, heat exchangers, pumps, and control valves. The refresher training needs for Foremen included safety, production unit economics, waste treatment, and human relations. A preference was indicated for a training program consisting of 80 percent on-the-job training and 20 percent formal training. Five major recommendations were made. The first was to provide a week of formal training on basic subjects for a new Operator before he starts work, then after two months of service to have him return for an additional week of training on more specific subjects. The second recommendation was to provide annual formal refresher training for experienced Operators. The third recommendation was to initiate a formal refresher training program for Foremen. The fourth recommendation was to employ both testing and evaluations of a new Operator's progress in the Unit to determine the effectiveness of the training. The fifth recommendation was to assign one man experienced on a particular Unit the responsibility for training the new Operators for that Unit. He would train the new men both on-the-job and formally, and slant the training toward the one individual Unit.


Includes bibliographical references.


vi, 76 pages




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