Gunkel, David J.
M.A. (Master of Arts)
Department of Communication
This research is an attempt to investigate how a social robot is perceived by users at the first encounter. And to find out whether a social robot like Jibo is understood merely as a kind of a technological object or a social entity. Previous studies in Human-Robot Interaction have considered social presence as a mediator in users’ social responses toward robots; however, the focus of this study is the social presence itself and investigates whether Jibo produces a sense of presence during initial encounters. To this end, the current study examines individuals’ perceptions of and responses to Jibo. Participants (N=8) were exposed to Jibo individually and were interviewed immediately after their interaction with Jibo. The collected data are coded based on the four key characteristics that promote sociability in social robots. These characteristics are anthropomorphic forms and behaviors, emotion, embodiment, and personality. Coding of the data also includes the initial interpersonal interaction elements such as physical attributes, uncertainty, liking, and expectancy. Data are categorized based on the mentioned elements, and the specific ways that participants used these elements to explain their experience with Jibo. In the last chapter, interview results are analyzed and discussed to explain how Jibo is perceived by its first-time users.
Farhadi, Parisa, "The Social Presence of Jibo" (2019). Graduate Research Theses & Dissertations. 7023.
Northern Illinois University
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