Publication Date


Document Type


First Advisor

Green, Gerald G.||Hackamack, Lawrence C. (Lawrence Carroll), 1921-

Degree Name

M.S. (Master of Science)

Legacy Department

Department of Management


Attitude (Psychology)


It was the purpose of the study (1) to determine the general attitudes which management employees had toward attitude surveys, (2) to determine just what evaluation was given by the management employees to written attitude surveys, (3) to determine whether the written attitude survey was considered an effective tool with which to mirror the attitudes of management employees. The method employed in gathering the data was a nondirected questionnaire. The questionnaire consisted of fifteen questions with space available at the end to express opinions or elaborate on any or all questions. Following the fourth annual management attitude survey at the Victor Comptometer Company, permission was granted to distribute the questionnaire to management employees. The General Personnel Department had arranged to place questionnaires in the five main divisions of the company so as to reach the various levels of male and female management employees who had participated in previous management surveys. Distribution was in direct relationship to the sizes of the divisions and the numbers of male and female management people therein. Of the 108 questionnaires returned, seventy-four were from men and thirty-four from women. The study found that 90 per cent of the management people surveyed believed that management surveys were worth while and that they should be continued. All of the respondents believed that attitude surveys revealed what employees really thought about the company. An outstanding 77 per cent of the participants were receiving sufficient information about the survey results but the remaining 23, per cent wanted more information than they were then receiving. A salient 66 per cent of the individuals believed that attitude surveys found out the causes of dissatisfactions, but most of the others believed this was true only to some extent. The study found that 93 per cent of the respondents believed surveys found out managerial ineffectiveness. One observation was that 57 per cent of the people believed there was much improvement in conditions because of the study but most others believed this was true to only some extent. The findings of the study were conclusive enough to state that attitude surveys, whether oral or written, were without a doubt an excellent medium for mirroring the attitudes of management employees.


Includes bibliographical references.||Includes illustrations.


viii, 88 pages




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