Scarborough, Jule Dee, 1953-
M.S. (Master of Science)
Department of Technology
Cost centers (Accounting)--Management; Job satisfaction
The purpose of this study was to investigate the relationship between management style and employee job satisfaction in a Fortune 500 company profit center. Questionnaires pertaining to job satisfaction and management style were used to gather data for this study. The Job Satisfaction Questionnaire was broken into twelve categories relating to employee job satisfaction. The Management-Style Questionnaire was broken into eight categories relating to management style. All employees in the sample were given a Job Satisfaction Questionnaire. The Management-Style Questionnaire was a peer style survey. The employees completed a questionnaire to rate their manager's style. Then the managers completed a similar questionnaire to rate their own style. A correlation was performed to determine if there was a significant relationship between management style and employee job satisfaction. A Pearson's r correlation and t test were performed to determine if there was a relationship between the employee's rating of their manager and the manager's rating. The results of this study revealed that management- style does have an effect on employee job satisfaction. Employees that worked for a leadership style of manager had higher mean scores on job satisfaction. Employees that worked for an authoritarian style of manager had lower mean scores for job satisfaction. In the final analysis, management style does have an effect on employee job satisfaction. This study was very informative and will add valuable information for any future research relating to profit centers.
Popidinski, John G., "How management-style within a profit center affects employee job satisfaction" (1995). Graduate Research Theses & Dissertations. 3408.
vii, 115 pages
Northern Illinois University
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