Date of Degree

2024

Degree Name

Ed.D. (Doctor of Education)

Department

Department of Counseling and Higher Education (CAHE)

Director

Quortne Hutchings

Committee Members

Jaekel, Katy; Hu, Xiodan

Keywords

HSI, Latine, community college, academic advising, Hispanic, appreciative advising, caseload advising, LatCrit

Abstract

The purpose of this dissertation project is to explore how academic advisors engage in cultural competencies and responsiveness within their advising role at an HSI community college. The case site is an HSI community college located in northern Illinois. The college embraced a new caseload advising and field-of-interest based model in fall 2021. Three major findings were discovered after collecting and analyzing the data. First, the connection between identity and cultural competencies and responsiveness. Second, the large caseloads and workload challenges. Third, the need for intentional and ongoing professional development.

Creative Commons License

Creative Commons Attribution-Share Alike 4.0 International License
This work is licensed under a Creative Commons Attribution-Share Alike 4.0 International License.

Publisher

Northern Illinois University

Rights Statement

In Copyright

Rights Statement 2

NIU theses and dissertations are protected by copyright. They may be viewed from Huskie Commons for any purpose, but reproduction or distribution in any format is prohibited without the written permission of the authors, unless otherwise indicated.

Available for download on Sunday, November 08, 2026

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